Facility management – save time and money – everything fully online
Store service, management and maintenance – it’s easy to enter your requirements.
Have all services, costs, dates, photo records and completion documents under control.
- Share transport costs with others – it’s significantly cheaper!
- pay, e.g. 1/3 of transport when we’re resolving service and maintenance in the neighbourhood for 3 other clients
- we cover the Czech Republic, Slovakia + Europe
Who is the programme designed for?
- whoever wants to save significant costs
- for companies with numerous branches who do not have the capacity or time to resolve service and faults at branches
- whoever does not want to hire experts in specific professions
What service operations are possible? Unlimited, in line with your needs.
- we can arrange, e.g. change of light bulbs, lightingdamaged counter
- damaged counter
- construction work (we have our own service technicians and construction division, MORIS construction)
- other service and maintenance operations as needed
We provide service and maintenance to chain store networks – O2, SUPER ZOO CZ, SUPER ZOO SK + Romania, Traficon network, etc. and also the management and maintenance of Gabriella Salvette and Dermacol displays.
Set up service operations as required.
- within 24 hours
- within 7 days
- within 30 days
How does it all work?
- request - simple, intuitive method of entering requirements. Choose from preselected options, everything filled in automatically.
- records - you know when a technician will arrive - we automatically send an email to the store with date and approximate time of technician’s arrival.
- import photos and plans for specific jobs - for clarification you can upload a photo or other document directly with a specific request for better specification and precise preparation for service operation.
- branch administration - you can easily add to or change your list of branches, including all data.
- display individual jobs for clarity and optimisation - immediate display on map, allowing route to be optimised and reducing transport and time costs.
- billing finished jobs - each job generates a report for clear service billing.
- photo record report as PDF – as soon as a photo is taken, you have the option of generating a photo report in PDF format for checking.
- system shows exactly where the technician is located – we have full control assessing optimum routes and keeping your costs down. In the event of difficulties on the way, we localise the technician and contact you with a time of arrival.
- simple pro-client approach with own rights
- clear service operations overview
- statistics and indicators of interest for client
- automatic reporting for client
- professional software
- online access to all information, including from mobile phones (photos, completion document right after upload)
- job request, filters and outcomes in system